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Gate 1 Travel - Reviews of Gate 1 Travel - Low Prices, Poor Customer Service, Different Levels of Service around the World

people trip able company

Gate 1 travel offers various tours and custom vacation packages around the world. The only problem with the company is that reviews about it are mixed. It certainly does seem that more people have had problems with the company than not. However, people who were able to book the trip without needing any customer service or changes to their trip generally enjoyed it. Here’s a look at some of the things people say about Gate 1 Travel.

Low Prices

The very first thing that should be said about the company is that it often has the lowest prices out of most travel agencies. This is the reason so many people book with Gate 1 Travel, although many of them regret it later. People who enjoy their trips tend to be those who do not have any need to change anything about it, and they also are usually people who realize that the lower price they are paying typically means that the quality will not be as great. In short, you get what you pay for, but if you are aware that this is not going to be a five star trip, then it usually is not bad. Also the travel agency may even be able to offer discount prices on Royal Caribbean cruises, so it is definitely worth a check if you are considering one of them for your next vacation.

Poor Customer Service

The number one issue people seem to have with Gate 1 Travel is the customer service. There are reports of customer service representatives and even their supervisors actually screaming at customers on the phone for no apparent reason. Overall, it seems that anyone dealing with customer service has a lot of problems. Some issues are only supposed to be handled over email, which can be extremely frustrating. Travelers whose trip is less complicated may have a good chance at being able to travel without any problems from Gate 1 Travel. If you really are worried about money on your trip, then it might be worth the risk if you are careful about where you go.

Different Levels of Service around the World

Another problem with Gate 1 Travel that many people seem to notice is the different levels of customer service at various hotels. Some people feel that the hotels they were booked at were nowhere near five stars, while others really felt that the places they stayed went above and beyond what they needed to do. It certainly does seem that comparing trips to some countries are like comparing apples to oranges. In general, the people who went to Croatia, Turkey, and that part of Europe tend to be quite happy. Also those who went on cruises, especially the Athenian one and the 10-day China cruise were very satisfied with it. Thailand also seems to be a good destination with this travel agency, although people report a lot of problems with most of the South American countries.

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